At Florida Agency Network, we are always looking to improve communication between all parties during the closing process. Traditionally, this has been via phone or email, which limits the response time of receiving information and updates.
As a member of the Florida Agency Network, we are proud to announce our virtual closing assistant Alanna, which allows you to text or web chat questions and receive updates during the closing process.
Alanna is available 24/7 to answer all your closing-related questions such as:
- When is my closing?
- How can I get my deposit to you?
- What do I need to bring to closing?
- What’s the status of my file?
In need of a little laughter? You can even ask Alanna to tell you a joke!
Not sure how to get started with Alanna? As soon as your transaction starts, Alanna will reach out via text to give you an update. From there, ask any questions, day or night, to get immediate answers. If you accidentally delete the text message, visit any of our title brands’ homepages and start a web chat at the bottom right-hand corner to contact Alanna. Or, you can text Alanna directly at 813-710-4126.